Primary LogicDesign a pilot

For dental groups, DSOs, and elective healthcare

Turn accepted treatment into confirmed visits.

Primary Logic autonomously works the patients who said yes but never scheduled — in your PMS, within your rules — until the confirmed visit is recorded in your schedule.

Stop losing revenue

The patient said yes. Then nothing.

Implants, full-arch, aligners, fertility, medspa — the plan is accepted and the fee is quoted. Then the patient walks out without a date, and the plan ages in the PMS.

  1. Leaves without a date

    The plan is presented, the fee is quoted, and the patient leaves to “think about it.” Nobody calls back.

  2. The financing question waits

    “Do you offer payment plans?” arrives at 6:40 pm. By morning the front desk has a full waiting room.

  3. Nobody notices the loss

    The plan ages in the PMS. Two touches, then a newer patient — and no line item for what never happened.

30–60%
of diagnosed dental treatment is never scheduled

Practice-management case-acceptance benchmarks

~45%
average case acceptance, versus ~75% at top-performing practices

Industry case-acceptance benchmarks

20–35%
of calls to dental practices go unanswered

Dental call-tracking industry benchmarks

The solution

From treatment plan to confirmed visit, owned.

Primary Logic autonomously takes each unscheduled plan and works it — patient, financing options, scheduling, intake, reminders — until the visit is confirmed. Nothing routes back to your front desk.

  1. Answers at the right moment

    The 6:40 pm payment-plan text gets a reply in minutes, from the plans on file.

  2. Never drops the follow-up

    Text, call, and email on the patient’s schedule, for days or weeks, remembering every touch.

  3. Resolves it end to end

    Books the visit, sends intake, and reschedules if it moves — from your approved availability.

  4. Finishes in your schedule

    Booked and marked confirmed in your PMS. That is when it counts.

One job, across channelsLuis · dental implant consult
  1. Two times offeredDay 1 · 9:40 am
  2. Picks Thursday6:12 pm
  3. Financing options sent6:14 pm
  4. Reminder + intakeDay 2 · 9:00 am
  5. Visit confirmed7:48 pm
MemoryPrefers SMSEveningsDowntown office

The economics

The revenue is already quoted. You pay only when it’s confirmed.

Every unscheduled plan in your PMS already has a provider, a fee, and a yes. Recapturing it costs a fixed fee per confirmed visit — nothing else.

  • Paid regardless

    New-patient advertising

    Per click or lead. Cost rises with scale, and none of them have sat in your chair.

  • Paid regardless

    More front-desk staff

    Salary and training, whether or not a single plan gets scheduled.

  • Paid regardless

    Outsourced call center

    Per hour or seat, working a script instead of your PMS.

  • Paid on outcome

    Primary Logic

    A fixed fee per visit confirmed in your schedule. Nothing otherwise.

Recapture the treatment you’re losing.

Give Primary Logic one unscheduled-treatment queue and one confirmed-visit event. It runs the work in your PMS; you pay only when the visit is confirmed.